Return Policy
Return Policy for ZeroTwelve Clothing
Effective Date: 16.12.2023
Welcome to ZeroTwelve Clothing! We appreciate your interest in our products. To ensure a smooth shopping experience, please carefully read and understand the following Return Policy . By using our website and making purchases on ZeroTwelve Clothing, you agree to comply with this Return Policy. If you do not agree, please refrain from using our website.
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Return Conditions: You may return items within30 days of purchasing the goods. The item must be in unused and perfect condition, in its original packaging, and with all accessories.
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Return Process: To initiate a return, please contact our customer service at Zerotwelveservice@gmail.com. You will receive further instructions on the return process. The cost of return shipping is the responsibility of the customer, unless the item is defective or damaged.
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Refunds: Refunds are typically processed within 1-2 days of receiving the returned item. The refund will be issued to the original payment method unless otherwise agreed.
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Exceptions: Some items are not eligible for return unless defective or faulty. Please review the product description and contact us with any questions before making a purchase.
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Damaged or Faulty Items: If you receive a damaged or faulty item, please contact us promptly at Zerotwelveservice@gmail.com. We will work to find a solution, including replacement or refund.
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Return Address: All returns should be shipped to the adress, visible on the package.
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Disclaimer: ZeroTwelve Clothing is not liable for losses or damages incurred during the transport of returned items. We recommend using a suitable shipping method with tracking for returns.
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Contact: If you have any questions about the Return Policy, please feel free to contact our customer service at Zerotwelveservice@gmail.com.
Thank you for choosing ZeroTwelve Clothing. We hope you are satisfied with your purchases.
ZeroTwelve Clothing
Zerotwelveservice@gmail.com